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Transaction Security

Our company has taken all the necessary measures and the most modern methods to ensure the greatest security for your personal information and electronic transactions.

More specifically, the security of our online store is achieved in the following ways:

  1. User identification. The login code and personal security code have been created by the user himself, they are unique, they are used exclusively for entering our online store and the company does not know them. Each user has the ability to change them at any time.
  2. Using a credit card. When you use your credit card in our online store, you must fill in all the necessary information (name of holder, card number, expiration date, CVV security code). Your credit card details are not stored by our company, but are registered directly in a secure environment of the partner company.

Within Attica

Product deliveries are made in the Prefecture of Attica through the Courier Center company within 1-2 working days. 

Outside of Attica

The products are delivered to the rest of Greece through the Courier Center company within 3-6 working days. The transport company Courier Center, in order to better serve deliveries outside Attica, cooperates with the company Speedex.

If your order cannot be successfully delivered to the address you stated, the transport company, in order to deliver the products better and faster, cooperates with the Clever Services company, which includes selected clever point stores in Greece with extended service hours, early in the morning until late at night, 7 days a week.

For purchases over €30, shipping costs are free. For purchases under €30, the shipping charge is €2.50. The cash on delivery service is available with a charge of €1. The following products are subject to an additional shipping charge due to volumetric weight. The final shipping cost is automatically calculated at check out.

"Lumidis Coffee Cutting" Gift Sets
Greek Coffee Kit Greek Coffee | Large 
Elliniko automatic coffee maker BEKO

 

PROCEDURE FOR PLACING AN ORDER VIA E-SHOP:

Once you have completed your order and payment confirmation, the order is considered "accepted" and you will receive an "Order Confirmation" e-mail.

In the event that you do not receive the order confirmation e-mail, we recommend that you check whether the e-mail has gone into your spam folder. If in the end you have not received it, we recommend contacting the company's customer service department +30 210 3214426.

The "Confirmation" and "Shipping" e-mail of the order is not legal proof. The final invoice/receipt is included in the packaging of your order.

The orders are received by the cooperating courier company properly packed in order to ensure the quality of the products.

The above times are indicative. In any case, we do our best to ship your products as soon as possible. The company is not responsible for delays in the delivery of the order due to cases of force majeure such as strikes, severe weather etc. or in cases due to delays of the cooperating courier company.

Upon receipt of your order, you should inspect the products.

The cooperating companies may use the contact phone number you have declared for the purpose of updating the status of your order and also for research purposes.

At this time, it is not possible to pick up an online order from a physical store or by any means other than the default courier service.